Thank you for taking great care of us on our insurance. You and your team at Hartland Insurance have been wonderful to work with. Most agents wouldn’t answer a phone call on a beautiful Saturday morning on Memorial Day weekend to add a vehicle to a client’s policy. You did and it made our recent vehicle purchase quick, easy, and it saved me a trip back to the dealer. Not only do I get great service with you and your company but I also get a great policy at a great price. How do I know it’s a great policy? I know because you and I walked through each of the points to ensure that I had adequate coverage. How do I know it’s a great price? I know because I’m paying less on newer vehicles than I did for older vehicles on our old insurance. I always liked your BNI tag line “Hartland Insurance, where it’s not just a piece of paper, it’s piece of mind” but now I can truly say I get it.
"Doug set us up with liability and Workers Comp coverage that exceeded our prior coverage and saved us a few bucks at the same time. Good stuff."~ Steve Williams, President, EctoHR, Inc.
"Thank you for all your patient assistance during the state of confusion and helping us bundle everything together for auto and the house in Gregory for Raymond Yokey and Yvonne Ruff. It was a very time consuming task and you helped put us at ease that day. We appreciate also that you used your experience and expertise to help save money on those three policies. As I mentioned, I had found your office searching for a "5 Star" insurance agency to aid in these insurance matters for my Dad. You more than measured up to the "5 Star" rating. I will visit the site from Google again where I located you and make sure to add our complete satisfaction to make sure you keep your "5 Star" rating up to the top. I will highly recommend you to others for their insurance needs. Have a blessed day!"~ Yvonne Ruff,
"I’ve been a client at Hartland Insurance for many years. I appreciate the courtesy from the staff and Auto Owners’ philosophy of “The No Problem Company”. I’ve been a client with Auto Owners Insurance for more than 40 years. Thank you for a job well done."~ Clare Burdick, Howell
"It is without hesitation that we provide a testimonial for Hartland Insurance Agency and James McGrain. They quoted our automobile & homeowners insurances, and of course we were skeptical that they could do any better than our current provider. Boy were we wrong. They provided us with a very detailed quote and options to fit our specific needs, which we've never had before. James is a terrific agent who always kept us apprised of what actions needed to be taken care of. He was very mindful of customer satisfaction and even came to our office to process the paperwork. They are also an organization that gives back to their community, a trait we find highly commendable. We are happy to provide this testimonial for Hartland Insurance Agency."~ Jana & Scott Warford,
"I hold Hartland Insurance Agency in the highest regard as far as customer service goes. You folks are top notch. Whether by phone or email, I get the information and answers I need in a prompt and courteous manner. Thanks again!"~ Steve Booth,
"Jim has our best interests in mind. He was able to save us many dollars on our car insurance. We are so grateful for his thoroughness and time spent with us to make sure we have the best plan for our needs."~ Diana Beaudoin, Owner of Kimble Appraisal Group in Brighton
"Just redid my auto and homeowner's insurance with Jim. This is my first experience with an independent insurance agent. I had been with the same auto insurance co. for 31 years and home insurance co. for 19 years. All I can say is WOW!! Not only did Jim save me a major amount of money, I now have significantly better coverage. The experience was almost surreal and I'm feeling like I am a candidate for a TV ad."~ Gerry Jackson, P.E., Senior Managing Engineer at Exponent
"Jim is a great person with great character. He is very trustworthy and provides excellent service. Jim has made the process of dealing with insurance easy and painless. This is a process I normally dread but he made it easy. He made recommendation that no other agent had ever made all the while saving me $ in the end. I would recommend Jim to any of my friends or family."~ Aaron LaCross, Owner of Project Dynamics in Brighton
"Jim took the time to analyze our current insurance policies and was able to make some excellent recommendations. Our insurance costs are now less and we have much better coverage. I have known Jim for many years and he is a man with great integrity, work ethic, and one of the nicest persons I know. Jim also is committed to making this world a better place through his work with Rotary International and his Church. I highly recommend Jim!"~ Lynda Chase, Senior Mortgage Loan Officer at Bank of Ann Arbor
"Jim has been able to provide insurance counseling and advice for my company, for myself personally, as well as my clients. Jim is very knowledgeable in his profession and is a pleasure to work with as well. A great community booster, Jim likes to stay in touch with what's happening locally and you can usually find him getting involved in the worthwhile causes. I am glad to call him a friend and would highly recommend using his services at HIA-Hamburg/Pinckney Insurance Agency."~ Ron Zupko, Owner of Partners Real Estate Professionals in Howell
"Jim is highly committed to his profession, his community and his faith. He has an outstanding work ethic and his moral standards are of the highest caliber. I would recommend Jim to anyone without hesitation or reservation."~ Greg Strouse, Owner of Leaf, Barley & Vine in Brighton