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What are they saying?

"It is without hesitation that we provide a testimonial for Hartland Insurance Agency and James McGrain. They quoted our automobile & homeowners insurances, and of course we were skeptical that they could do any better than our current provider. Boy were we wrong. They provided us with a very detailed quote and options to fit our specific needs, which we've never had before. James is a terrific agent who always kept us apprised of what actions needed to be taken care of. He was very mindful of customer satisfaction and even came to our office to process the paperwork. They are also an organization that gives back to their community, a trait we find highly commendable. We are happy to provide this testimonial for Hartland Insurance Agency."

~ Jana & Scott Warford

Why Trusted Choice

Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products, and unparalleled advocacy.

As a Trusted Choice agency, we are dedicated to you and are commited to treating as a person, not a policy. This commitment mean we shall:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency , at your request.
  • Return your phone calls and emails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

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We Carry Hastings Mutual We Carry Travelers We Carry EMC We Carry Accident Fund We Carry Foremost Insurance Group